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Terms & Conditions

Last Updated: 12/12/25

 

These Terms & Conditions (“Terms”) govern your use of the website coachellavalleyballoonrides.com (the “Website”) and the services provided by Wicked Balloons Inc (“we,” “us,” or “our”), including hot air balloon rides, bookings, and related activities.

 

By accessing the Website or booking our services, you agree to be bound by these Terms. If you do not agree, please do not use the Website or our services.

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1. Services

 

[Company Name] provides hot air balloon rides and related experiences. All services are subject to availability, weather conditions, safety requirements, and operational considerations.

 

We reserve the right to refuse service to anyone for safety, legal, or operational reasons.

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2. Eligibility

 

You must be at least 18 years old to make a booking. Minors may participate only with the consent and supervision of a parent or legal guardian, subject to safety requirements.

 

Certain health, mobility, height, or weight restrictions may apply. Customers are responsible for disclosing relevant medical conditions or physical limitations prior to booking.

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3. Bookings and Payments

 

  • All bookings are subject to availability and confirmation.

  • Prices are listed in [currency] and are subject to change without notice.

  • Full or partial payment may be required at the time of booking.

  • You agree to provide accurate and complete information when making a reservation.

 

 

 
4. Cancellations, Rescheduling, and Refunds

 

 

Weather and Safety

 

Hot air ballooning is weather-dependent. Flights may be canceled or rescheduled due to unsafe weather or operational conditions at our sole discretion.

 

If we cancel a flight due to weather or safety concerns, you may be offered:

 

  • A rescheduled flight date, or

  • A refund or credit, subject to our cancellation policy.

 

 

Customer Cancellations

 

Customer bookings canceled or rescheduled by the customer may be subject to fees depending on the amount of notice provided. Specific cancellation timelines and fees will be communicated at the time of booking.

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5. Safety and Conduct

 

Participants must:

 

  • Follow all instructions provided by pilots and crew

  • Behave in a safe and respectful manner

  • Refrain from actions that may endanger themselves or others

 

Failure to comply may result in removal from the activity without refund.

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6. Assumption of Risk and Liability Waiver

 

Hot air ballooning involves inherent risks, including but not limited to weather conditions, landings, and physical activity.

 

By participating, you acknowledge and voluntarily assume all risks associated with hot air balloon activities. You agree to release and hold harmless [Company Name], its owners, employees, contractors, and affiliates from liability for injuries, damages, or losses to the fullest extent permitted by law.

 

Participants may be required to sign a separate liability waiver prior to flight.

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7. Photography and Media

 

We may take photographs or videos during our services for promotional or marketing purposes. By participating, you grant us permission to use such media unless you notify us in writing prior to your flight.

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8. Website Use

 

You agree not to:

 

  • Use the Website for unlawful purposes

  • Attempt to gain unauthorized access to the Website or systems

  • Interfere with the operation or security of the Website

 

We reserve the right to restrict or terminate access to the Website for violations of these Terms.

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9. Intellectual Property

 

All content on the Website, including text, images, logos, and graphics, is the property of [Company Name] or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or use content without prior written permission.

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10. Third-Party Links

 

The Website may contain links to third-party websites. We are not responsible for the content, policies, or practices of third-party sites.

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11. Limitation of Liability

 

To the fullest extent permitted by law, [Company Name] shall not be liable for indirect, incidental, special, or consequential damages arising out of or related to your use of the Website or services.

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12. Indemnification

 

You agree to indemnify and hold harmless [Company Name] from any claims, damages, losses, or expenses arising from your violation of these Terms or your participation in our services.

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13. Governing Law

 

These Terms are governed by and construed in accordance with the laws of the State/Country of [Insert Jurisdiction], without regard to conflict of law principles.

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14. Changes to These Terms

 

We may update these Terms at any time. Changes will be effective upon posting on the Website with an updated “Last Updated” date. Continued use of the Website or services constitutes acceptance of the revised Terms.

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15. Contact Information

 

If you have questions about these Terms & Conditions, please contact us:

 

Wicked Balloons Inc

Email: info@coachellavalleyballoonrides.com

Phone: 800-890-2650

Address: 210 Park Ave #322 Worcester MA 01609

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