Last Updated: 3/14/26
These Terms & Conditions ("Terms") govern your use of the website coachellavalleyballoonrides.com (the "Website") and the services provided by Coachella Valley Balloon Rides Inc ("we," "us," or "our"), including hot air balloon rides, bookings, and related activities.
By accessing the Website or booking our services, you agree to be bound by these Terms. If you do not agree, please do not use the Website or our services.
Coachella Valley Balloon Rides Inc provides hot air balloon rides and related experiences. All services are subject to availability, weather conditions, safety requirements, and operational considerations.
We reserve the right to refuse service to anyone for safety, legal, or operational reasons.
You must be at least 18 years old to make a booking. Minors may participate only with the consent and supervision of a parent or legal guardian, subject to safety requirements.
Certain health, mobility, height, or weight restrictions may apply. Customers are responsible for disclosing relevant medical conditions or physical limitations prior to booking.
Weather and Safety
Hot air ballooning is weather-dependent. Flights may be canceled or rescheduled due to unsafe weather or operational conditions at our sole discretion.
If we cancel a flight due to weather or safety concerns, you may be offered:
Customer Cancellations
Customer bookings canceled or rescheduled by the customer may be subject to fees depending on the amount of notice provided. Specific cancellation timelines and fees will be communicated at the time of booking.
Participants must:
Failure to comply may result in removal from the activity without refund.
Hot air ballooning involves inherent risks, including but not limited to weather conditions, landings, and physical activity.
By participating, you acknowledge and voluntarily assume all risks associated with hot air balloon activities. You agree to release and hold harmless Coachella Valley Balloon Rides Inc, its owners, employees, contractors, and affiliates from liability for injuries, damages, or losses to the fullest extent permitted by law.
Participants may be required to sign a separate liability waiver prior to flight.
We may take photographs or videos during our services for promotional or marketing purposes. By participating, you grant us permission to use such media unless you notify us in writing prior to your flight.
You agree not to:
We reserve the right to restrict or terminate access to the Website for violations of these Terms.
All content on the Website, including text, images, logos, and graphics, is the property of Coachella Valley Balloon Rides Inc or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or use content without prior written permission.
The Website may contain links to third-party websites. We are not responsible for the content, policies, or practices of third-party sites.
To the fullest extent permitted by law, Coachella Valley Balloon Rides Inc shall not be liable for indirect, incidental, special, or consequential damages arising out of or related to your use of the Website or services.
You agree to indemnify and hold harmless Coachella Valley Balloon Rides Inc from any claims, damages, losses, or expenses arising from your violation of these Terms or your participation in our services.
These Terms are governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.
We may update these Terms at any time. Changes will be effective upon posting on the Website with an updated "Last Updated" date. Continued use of the Website or services constitutes acceptance of the revised Terms.
If you have questions about these Terms & Conditions, please contact us:
Coachella Valley Balloon Rides Inc
Email: [email protected]
Phone: 800-890-2650
Address: 3400 Cottage Way, Ste G2 Sacramento CA 95825